5 Reasons Why Your Internet Keeps Disconnecting—and How You Can Fix It

  • Posted on: 03 Jul 2024
    5 Reasons Why Your Internet Keeps Disconnecting—and How You Can Fix It

  • It is very unhelpful to have an internet connection that drops frequently and does not seem to have a stable signal. Interference and other issues are some of the possibilities that can be attributed to disconnected calls and can be as follows: Thankfully there are also some things that can be done without the assistance of a professional to fix issues with connection stability.

    1. A modem or router that has not been updated for a long time can also be a reason behind slow internet speeds.

    Your modem and router are essentially responsible for handling and controlling the amount and quality of Internet connection you get. They are specific software that manages the functionality of these gadgets and receives updates from the manufacturers sparingly to address bugs or enhance operations. If it has been over a year since you last checked your modem or router firmware compatibility, it may not be compatible with your ISP network. This can look like the connection drops out randomly or has extremely slow throughput.

    To solve this problem, the first thing to do is to check if there are any updates to the firmware of the devices. This information is often published on the website provided by the manufacturer if you type in your model number. The firmware is quite easy to update to the latest one and this process can take less than 5 minutes without need for inside knowledge. It is however very simple and just involves following instructions that are given for the installation of new firmware. It also ensures that all devices introduced are compatible and achieve the maximum speed and connection that the current hardware can offer.

    2. Faulty Network Cables

    Cords that are loosely connected, wires that are tangled, or scratched terminals of the modem or router affect the quality of the signals and connectivity. These devices are interconnected by means of the network cables to each other and to your computer. If some of those components have a bad or declining hardware, you are most likely to have a recurring disconnection issue or very low speeds.

    Check all the network cables you have or that are connected to your router, modem, Ethernet ports, and even other devices. In particular, if you have come across a situation where there are any loose plugs, exposed wiring, cracked insulation, bent pins, or burnt spots, then it is high time to replace those cables. Utilize fresh Ethernet cables that have the capability to handle one-gigabyte transfer speeds. Also, make sure to ensure that all the physical ports of the networking equipment are clean and intact to avoid any hindrance to connection.

    3. Connection Bandwidth Overload

    Slow internet connection may also originate from your household utilizing more data than you are allowed. Activities such as watching movies through various devices, video conferencing, gaming, and more consume much bandwidth. If there are several intensive broadband operations going at the same time, they may sometimes saturate your available connection speed intermittently. This results in lagging, pausing, and complete disconnection from the intended game or show.

    See how fast you are allowed to download/upload what you want through your internet plan. Consider choosing an option where you can either purchase a better package to receive a faster connection or adjust your family's usage of the Internet. For example, stream content during off-peak hours in a day to ensure that your bandwidth usage is not over-utilized. Or simply the Quality of Service in your router to make sure business calls are preferred over video games, for instance.

    4. This is a result of interferences from other electrical devices which are either within or around the working area.

    Unwanted interference from other nearby electronic devices such as heaters, air conditioners, and other appliances that produce electromagnetic interference can also weaken Wi-Fi signals. Anything such as Bluetooth devices, baby monitors, microwave ovens, cordless phones, and many others are within the 2.4GHz range, the same used by Wi-Fi routers. Overloading in this band results in problems such as a decreased Wi-Fi range, slower connection the farther you are from the router, and sometimes even loss of connectivity.

    If you feel like there are electronics around your router that you think are causing the drop in connectivity, move them further. Also, iOS upgraded the router to a dual-band router that supports both 5GHz bands in addition to 2.4GHz bands. Finally, plug in your key smart devices such as computers and media streamers into the comparatively less populated 5 GHz band. There is the opportunity to purchase a tri-band router with a dedicated backhaul that, in fact, separates router-to-device communication from the regular Wi-Fi bands.

    5. Troubleshooting Issues Concerning Your Internet Service Provider

    At times, constant disconnects stem from transient problems within your ISP’s infrastructure or from network maintenance work. Internet connections may be disrupted at times with some ISPs suffering occasional outages or poor performance due to factors like faulty equipment, damaged cable, power fluctuations or increased traffic. This is usually resolved on its own unless the problem is consistent and ongoing for more than one full day.

    To begin with, go to your ISP homepage or their social media pages to search for any current outage close to your area. If there are no problems to be solved at that moment, it is advisable to consult with the customer service department to find out whether there are any measures that could be taken on the part of the customer. Some of the possible issues could be specific to the equipment and might be affecting your connectivity. If the problem looks confined to just your connection, ask for a technician to come and have a look at your ISP equipment and the wiring outside the house for signs of a fault. This could help in pinpointing and addressing possibly more challenging concerns that are affecting your internet connectivity.

    Day-to-day connectivity is a necessity in our modern society for work, leisure, and other purposes that require the use of the internet. Knowing and solving typical root causes of multiple disconnections and latency will enable you to achieve a sustainable stable internet connection within your home.

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